If you are a U.S. resident whose information was accessed in the Capital One data breach announced on July 29, 2019, you may submit a claim. Claims must be submitted online or mailed by September 30, 2022. Claim Forms received after the deadline will be deemed untimely and may not be accepted.

If you are an eligible Settlement Class Member, you may submit a claim for one or more of these benefits:

  • Identity Defense Services: Use the Claim Form to request free Identity Defense Services.
  • Cash Reimbursement: Use the Claim Form to request money for one or more of the following:
    1. Reimbursement for Money You Spent: If you spent unreimbursed money trying to avoid or recover from fraud or identity theft that you believe is fairly traceable to the Capital One data breach ("Out-Of-Pocket Losses"), you can be reimbursed up to $25,000 (including any claim for lost time). You must submit documents supporting your claim.
    2. Reimbursement for Lost Time: If you spent time trying to avoid or recover from fraud or identity theft that you believe is fairly traceable to the Capital One data breach, you can get the greater of $25 per hour or your documented hourly wage for up to 5 total hours, or up to 15 total hours if you provide supporting documents demonstrating a valid claim for Out-Of-Pocket Losses.

Please Note: Restoration Services are an additional benefit that is separate from Identity Defense Services. No claim is required for Restoration Services, which can assist with fraud resolution. U.S. residents whose information was accessed in the Capital One data breach will be able to access Restoration Services for a period of at least 3 years once the Settlement is final.

If you make a claim for a cash payment, after the Settlement is approved, you will receive an email at the email address you have provided, prompting you to select how you would like to be paid. You can receive your payment via a variety of digital options such as digital debit card or PayPal, or you can elect to receive a check.

For more information about the Settlement benefits available, please review the Frequently Asked Questions, and the Settlement Agreement before completing your claim.


Documentation:

If you plan to make a claim for reimbursement of Out-of-Pocket Losses and/or for documented hourly wage and/or Time Lost greater than 5 hours, then documentation must be provided to support your claim(s). Documents should be clear, readable copies, as anything you submit will not be returned to you. Acceptable documentation includes receipts, voided checks, bank statements, or other documents showing the amount of your losses and/or a detailed narrative description.

If you are filing online, please have this information ready before you start to file, as your claim will not be saved if you have to come back and finish at a later time. Documents that are uploaded must be less than 20 MB per file and in one of these formats: jpg, jpeg, png, gif, tif, tiff, doc, docx, xls, xlsx, pdf, txt, rtf, or zip. If you are unable to electronically upload a copy of your documents as part of the online Claim Form, you will need to mail a printed Claim Form along with your documentation to the Settlement Administrator.


How to File Online:

To file online, you will need the Unique ID and PIN that is printed on the Notice that you received in the mail or via email. If you did not receive a Notice or have lost yours, please contact the Settlement Administrator at 1-855-604-1811 (Toll-Free) for assistance.

As part of filling out your Claim Form, if you are requesting reimbursement for Out-of-Pocket Losses and/or Lost Time, you will be asked to provide information about these losses including the date of loss, the amount and a description of the activities completed due to dealing with the Data Breach. You must also submit all required supporting documentation if applicable. Supporting documentation should be clear, readable copies, as they will not be returned to you.

After submitting your completed claim online, you will receive an email with a confirmation code for your completed submission. Be sure to keep your confirmation email and code and refer back to them if you have any questions about your Claim Form.

Please click the button below to get started.


How to File by Mail:

To file by mail, please download a copy of the paper Claim Form. Then, type or legibly print all requested information, sign, and date it. Mail your completed Claim Form, including any supporting documentation to the Settlement Administrator at:

Capital One Data Breach
Settlement Administrator
P.O. Box 4518
Portland, OR 97208–4518


Please keep copies of everything you submit, as your claim may be audited, and you could be asked to provide additional information to process your claim.




Remember, all Claim Forms must be submitted online or postmarked by no later than September 30, 2022.