The only active benefits currently available to Settlement Class Members are Identity Defense Services and/or Restoration Services provided by the Settlement, which has been extended through February 13, 2028. The claim filing period and other administrative options are now closed.

If you have questions related to the second payment, which was sent beginning on September 4, 2024, please see additional information in FAQs 1-7. Please note: The reissue period for the initial payments, sent beginning in 2023, has ended. If you did not claim or cash the initial payment, you are not entitled to a second payment and will not be able to receive money from this Settlement. All uncashed funds from the initial payment have now been sent to Class Members whose initial payment was claimed.

If you are a Settlement Class Member and you wish to enroll in the Identity Defense Services, please contact Pango at 833-317-4821 (Monday through Friday from 8 a.m. to 11 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET) to obtain an enrollment code and then visit https://app.identitydefense.com/enrollment/activate/cap1 to enroll.

Identity Defense Services: The Settlement provides a way to help protect yourself from unauthorized use of your personal information. Settlement Class Members may have submitted a claim to enroll in a maximum of five (5) years of Identity Defense Services, provided through Pango, at no cost. These services include the following features:

  • Dark web monitoring for your Social Security number, date of birth, address, driver’s license number, passport number, payment cards, email addresses, and other information;
  • Identity monitoring with authentication alerts;
  • Lost wallet protection;
  • Security freeze capability in multiple categories: Credit—Experian, Equifax, TransUnion and Innovis; Specialty Finance—Sage Stream, Clarity DATAX and CoreLogic; Closed Checking and Savings accounts—Chex Systems; Utilities—NCTUE;
  • $1 million in no-deductible insurance provided by a third-party insurer to cover certain costs related to identity theft or fraud;
  • U.S.-based customer support specially trained in identity theft and fraud discovery and remediation; and
  • Insight & Tips for members on the user dashboard.

To maximize protection offered by this service, you should have made a claim for Identity Defense Services by September 30, 2022. You may later enroll in the free Identity Defense Services at any time while the service is active, until February 13, 2028. Free Identity Defense Services will end on the same date regardless of when you enroll.

Free Restoration Services: All Settlement Class Members, even those who did not enroll in Identity Defense Services or did not submit a claim, will be entitled to utilize Restoration Services offered through Pango. This coverage is a separate benefit and provides all Settlement Class Members access to U.S.-based fraud resolution specialists who can assist with important tasks such as placing fraud alerts with the credit bureaus, disputing inaccurate information on credit reports, scheduling calls with creditors and other service providers, and working with law enforcement and government agencies to dispute fraudulent information. All Settlement Class Members may access these free Restoration Services even if you never made a claim from this Settlement by calling 505-896-7416 (Monday through Friday from 8 a.m. to 11 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET). For more information, please visit: https://app.identitydefense.com/information/cap1.

Current Status

The Order and Judgment Granting Final Approval of Class Action Settlement was granted on September 13, 2022. The deadline to file a claim for Lost Time or Out-of-Pocket Losses was September 30, 2022. Payments to Claimants with eligible claims were issued beginning on September 28, 2023.

Claimants who accepted their initial payment were sent a second payment on September 4, 2024.

Class Members who submitted a claim requesting the Identity Defense Services were emailed instructions on how to enroll.

Settlement Class Members who did not submit a claim are also able to enroll. Additionally, Restoration Services are available to all Class Members whether or not they submitted a claim. Pango services have been extended to all Settlement Class Members for an additional two years, for a total of five years of service.